Frontend / Full Stack Software Engineer · Greater Seattle Area

Tushar Tilwani — Frontend / Full Stack Software Engineer

I build fast, reliable, and observable web experiences at scale. Over 13+ years across eBay, Oracle Cloud, and Amazon, I've focused on React and TypeScript frontend architecture, frontend observability, web performance, and scalable frontend platforms that serve tens of millions of users a day.

  • 13+years in big-tech frontend
  • 2M+concurrent users supported
  • 10M+daily commerce page views
  • 100+teams on tooling I built

ReactTypeScriptNode.jsOpenTelemetry Web PerformanceCore Web VitalsGraphQLMarko

About

Senior / staff-level frontend engineer with deep big-tech experience

I'm a frontend-focused full stack software engineer with 13+ years building large-scale consumer and enterprise web applications. I currently work on eBay's Buyer Experiences team, where I operate at staff-level scope — driving frontend architecture, web performance, and cross-team technical standards for commerce pages that serve 10M+ views a day.

My core strength is the intersection of frontend architecture and production reliability: designing component systems and rendering paths in React, Marko, and TypeScript, then making them observable, fast, and dependable in production. I built a lightweight OpenTelemetry-based frontend observability framework adopted by 100+ engineering teams, architected a real-time chat platform supporting 2M+ concurrent users at sub-200 ms latency, and have a long track record of Core Web Vitals and web performance wins on high-traffic pages.

Earlier, I built developer-facing tooling and high-velocity UIs at Oracle Cloud Infrastructure and Amazon. More recently I've been working at the edge of AI-assisted web platforms — AI observability, evaluation tooling, and developer-productivity workflows — bringing the same rigor to AI-powered experiences that I bring to traditional frontend systems. I hold an M.S. in Information Sciences and Technologies from the Rochester Institute of Technology (4.0 GPA).

Experience

Frontend & full stack engineering across eBay, Oracle Cloud, and Amazon

  1. Member of Technical Staff 2 · eBay

    View Item / Buyer ExperiencesJan 2023 – Present

    Staff-scope frontend engineer on eBay's highest-traffic commerce surfaces, owning frontend architecture, web performance, and observability standards across React, Marko, TypeScript, Node.js, and Java.

    • Architected a vendor-agnostic, real-time chat platform across eBay Live, Support, and Auctions supporting 2M+ concurrent users at sub-200 ms latency, with a transport-agnostic adapter reused by React, Marko, and Native teams.
    • Built a lightweight OpenTelemetry frontend observability framework adopted by 100+ eBay applications (~99% of frontend apps), contributing to a 15% reduction in bugs and alerts.
    • Diagnosed stale auth-token failures surfaced by that framework, cutting Add-to-Cart errors from 2% to 0.1% — an estimated $1M+ in annual GMV.
    • Optimized Buyer Experience pages serving 10M+ daily views, cutting page load by 80 ms and improving INP by 12%; earned a Spot Award.
    • Defined the "One Click Away" integration blueprint for third-party View Item widgets, standardizing SSR above the fold and micro-frame modal patterns across Buyer Experiences.
    • Built an upstream seller-content validation service that combined rule-based HTML checks with AI-generated fix explanations, cutting seller-description incidents ~80% and engineering escalations 70%+.

    JavaScript · TypeScript · Java · Node.js · Marko · React · GraphQL · OpenTelemetry

  2. Senior Member of Technical Staff · Oracle Cloud Infrastructure

    Security CentralAug 2020 – Jan 2023

    Built and modernized React frontend layers and backend services for cloud-security tooling, improving both interactivity and read-path latency across the console.

    • Designed modular React UI layers for security tooling, using lazy loading and code splitting to reduce Time to Interactive by 15% across the console.
    • Built Go and Java APIs backed by Redis caching layers that cut P90 read-path latency from 900 ms to sub-300 ms.
    • Modernized React and Redux patterns and shared tooling across Security Central, improving delivery consistency and reducing repeated implementation work across feature teams.

    Java · TypeScript · SQL · React · Redux

  3. Front End Engineer · Amazon

    Amazon Live · ECS ConsoleJul 2016 – Aug 2020

    Built reusable UI component libraries and guided console workflows for high-velocity Amazon surfaces and AWS developer tooling.

    • Built reusable UI component libraries for high-velocity pages across Amazon.com and Deals; refactored rendering execution paths to reduce client-side CPU latency by ~20%.
    • Designed and drove guided UI workflows for the ECS Console by integrating disparate service APIs, growing customer usage and call volume 40% in one year.
    • Engineered infrastructure-automation pipelines that reduced service-region provisioning and validation cycle times from 3 weeks to 2 days.

    JavaScript · TypeScript · React · Redux · Angular · Webpack · Docker · AWS

  4. Co-Op JavaScript Developer · Oracle (Primavera GBU)

    Rochester, NYJun 2015 – Dec 2015

    Implemented and tested new UI abstractions with Chrome DevTools, refactoring legacy code and raising unit-test coverage by 10%.

  5. System Engineer · Infosys Limited

    Enterprise MobilityJul 2012 – Jul 2014

    Built hybrid mobile apps for Pfizer with Cordova and developed reusable UI frameworks that cut delivery time by 20%.

Education: M.S., Information Sciences and Technologies — Rochester Institute of Technology (GPA 4.0/4.0) · B.Tech, Computer Science and Engineering — Jaypee Institute of Information Technology.

Skills

A frontend-first toolkit, backed by full stack and observability depth

Frontend

  • React
  • TypeScript
  • JavaScript (ES2017+)
  • HTML5
  • CSS3
  • Marko
  • Redux
  • Vite
  • Webpack
  • Rollup
  • SSR & hydration

Backend / Full Stack

  • Node.js
  • GraphQL
  • REST APIs
  • Java
  • SQL
  • Real-time systems

Observability

  • OpenTelemetry
  • Distributed tracing
  • Logging
  • Metrics
  • Session replay
  • Production debugging

Testing / Quality

  • Playwright
  • Percy (visual regression)
  • Automated testing
  • Production readiness
  • Core Web Vitals / INP

AI / Developer Productivity

  • AI-assisted workflows
  • AI observability
  • Evaluation (evals) tooling
  • Model Context Protocol (MCP)
  • Claude API · OpenAI API
  • Vercel AI SDK

Cloud / Infrastructure

  • AWS (ECS, CloudFormation)
  • Docker
  • CI/CD
  • Caching layers

Featured Work & Impact

Projects where frontend architecture, observability, and performance met real business impact

Real-time chat platform at scale

eBay · Buyer Experiences

Architected a vendor-agnostic, framework-agnostic real-time chat platform spanning eBay Live, Support, and Auctions. A transport-agnostic Chat Adapter Contract let React, Marko, and Native teams share one core, with virtualized rendering and optimistic UI keeping the experience smooth under load.

  • 2M+ concurrent users
  • <200 ms P50 round-trip latency
  • Zero frontend rewrites to swap vendors

Frontend observability & production readiness

eBay · Platform / Buyer Experiences

Built a lightweight OpenTelemetry frontend observability framework into the app shell as an opt-out standard, then defined production-readiness evals so instrumentation became part of the definition of done. The signal it surfaced turned invisible failures into measurable fixes.

  • 100+ apps adopted (~99%)
  • 15% fewer bugs & alerts
  • Add-to-Cart errors 2% → 0.1% (~$1M+ GMV)

High-traffic commerce & Core Web Vitals

eBay · View Item

Protected the critical rendering path on pages serving 10M+ daily views — reducing blocking JavaScript, improving hydration, and standardizing the "One Click Away" pattern (SSR above the fold, micro-frame for modals) so third-party widgets couldn't regress performance or SEO.

  • −80 ms page load
  • +12% INP
  • Spot Award for performance impact

Shared frontend platform & developer experience

eBay · Frontend Platform

Built Playwright-based testing utilities and Percy visual-regression coverage adopted broadly across eBay frontend teams, and modernized shared React/Redux tooling — strengthening pre-merge quality while reducing onboarding friction for new engineers.

  • −40% onboarding friction
  • Broad cross-team adoption
  • Stronger pre-merge quality gates

AI observability assistant

eBay · AI & Observability

Built an AI assistant that correlates session replay, distributed traces, and logs, then answers natural-language root-cause questions over MCP. Evaluation frameworks measured answer quality and trace accuracy against real production incidents.

  • 20–30% faster time-to-diagnosis
  • 20–30 min saved per investigation
  • Self-service production debugging

AI-assisted developer tooling & agents

eBay tooling · Self-built projects

Built Claude Skills that flag visual, rendering, and bundle regressions from npm changes inside the developer inner loop (locally and as a GitHub Action). Separately, I built a terminal AI agent from first principles in TypeScript — a full tool-calling loop with context compaction, human-in-the-loop approval gates, and LLM observability — as a personal project.

  • Pre-CI regression detection
  • Tool-calling agent loop & HITL gates
  • Evals & LLM tracing

Contact

Let's talk frontend, full stack, and observability

I'm always glad to connect with teams working on ambitious frontend platforms, web performance, observability, or AI-assisted developer experiences. LinkedIn is the best way to reach me.